Seat 97D (2017J) - Singapore Airlines A380-800

Review: Singapore Airlines Business Class SQ892 – SIN to HKG (Airbus A380-800)

  1. TLDR
  2. Booking
    1. Flight Details
  3. Check-In
    1. Priority Check-In & Immigration
    2. SilverKris Lounge
  4. Seats
    1. Overview
    2. Seat Selection Summary
    3. Singapore Airlines 2017J Seat Specifications
    4. IFE System
    5. Seats
    6. Flight Amenities
    7. Storage
  5. Amenity Kit
  6. Lavatories
  7. Food
  8. Summary

As many aviation enthusiast may know, the production of Airbus A380-800 has already come to a close in 2021, this means that there is one lesser A380 flight after each that is taken. The double-decker giants are slowly disappearing from our skies.

The unsustainable high operating costs of the A380—burning 17% more fuel per seat than modern twin-jets like the A350—have kept airlines rushing to retire the superjumbo despite its technical lifespan of 25–30 years.

Most frames are being scrapped after just 10–15 years of service, with Singapore Airlines even retiring its first A380 at a decade old, while pandemic-induced travel shifts accelerated the demise of this hub-reliant giant. Today, only a handful of carriers like Emirates and Etihad still operate them on select routes, marking the A380 as a magnificent but ill-feted bet on an aviation future that prioritised scale over flexibility

TLDR

CategoryProsCons
Seat Comfort
✅ Spacious 78″ lie-flat bed
✅ Couple-friendly Seats (center seats)
❌ Surprisingly firm cushioning
Privacy✅ Shell design blocks neighbors
✅ Rear cabin (Rows 96-97) is ultra-quiet
❌ High density of Business Class Passengers which means less personalized service
Entertainment✅ Large 18″ HD screen
✅ Noise-canceling headphones
✅ Plenty of shows to keep you occupied
❌ Occasional lagging, but generally acceptable
Amenities✅ Penhaligon’s toiletries in lavatories
✅ Le Labo kits (long-haul)
❌ Amenity Kits not guaranteed on short flights
Overall Value✅ Top-tier service & space
✅ Unique upper deck ambiance
❌ Very Limited deployment as of 2025

Booking

With Singapore Airlines progressively shrinking its A380 operations due to scheduled maintenance, a large number of A380 routes were effectively axed and this includes Hong Kong, which was axed in October 2024. There was however a temporary reappearance in Northern Winter 24/25 period over the Chinese New Year 2025.

I pounced on its brief Chinese New Year 2025 reappearance to experience the double-decker on this route and secured a Spontaneous Escape award rate at just 34,000 KrisFlyer miles for this nostalgic hop which represents a 3.67 cent per mile value against the $1248 cash fare.

As a person that values privacy highly, I have opted for the seat in the rear of the cabin, being 97D & 97F.

Flight Details

CarrierSingapore Airlines
AircraftAirbus A380-800
Travel PeriodJan 2025
Air Miles Utilised34,000 + SGD 65.20
Flight Number / Registration NumberSQ892 (9V-SKS)
Product2017J (Airbus A380-800 V2)
Seats97D & 97F

Check-In

Priority Check-In & Immigration

One of the perks of flying Business Class is the dedicated check-in counters at Changi Airport’s Terminal 3. Even during peak hours, the process is smooth and almost queue-free, setting the tone for a premium travel experience.

Business Class Boarding - Terminal 3
Business Class Boarding – Terminal 3

Unlike some airports, Singapore doesn’t offer dedicated fast-track immigration for premium passengers—but it hardly matters. Thanks to Changi’s automated gates and efficient staffed counters, clearing immigration is effortless and queue-free year-round.

SilverKris Lounge

From there, it’s just a short escalator ride up to the SilverKris Lounge, where you can relax before your flight. Read more on review here.

As you may have observed, this flight was taken during the festive period, which explains why the SilverKris Lounge is transformed (partially) into a subtle celebration of Lunar New Year. 

Entrance - SilverKris Lounge (T3)
SilverKris Lounge (SIN) – T3
Boarding - SQ892
Boarding – SQ892
SQ892 - Airbus A380-800
SQ892 – Airbus A380-800

One of the most distinctive experiences of flying Singapore Airlines’ A380 is the dedicated upper-deck jetways—a small but meaningful luxury that sets the superjumbo apart from conventional jets.

However, when boarding through the upper deck, you are essentially missing out on the staircase as you will be deposited directly onto the upper deck.

Upper Deck - A380
Upper Deck – A380

For those fortunate enough to board Singapore Airlines’ A380 through the lower deck, you will catch a glimpse of the holy staircase (not the iconic spiral ones, those are located at the rear of the plane nearer to Seat 97), where this will leads you to the Suites cabin

Staircase (2017J) - Singapore Airlines Airbus A380-800
Staircase (2017J) – Singapore Airlines Airbus A380-800
Suite Walkway (2017J) - Singapore Airlines Airbus A380-800
Suite Walkway (2017J) – Singapore Airlines Airbus A380-800
Spiral Staircase (Located near Seat 97)
Spiral Staircase (Located near Seat 97)

Seats

Overview

A380-800 V2 Seat Map
A380-800 V2 Seat Map (Singapore Airlines)

The superjumbo’s upper deck is cleverly divided into three “compartments”, each offering different experience depending on your travel style. Whether you’re flying solo, with a partner, or hoping for the elusive double-bed seats, here’s everything you need to know.

There are six seats (11D/F, 91D/F, 96D/F) or “bulkhead seats” can be turned into a double bed. However, it is good to note that the double-bed Business Seats are exclusively for PPS Club members during advance seat selection.

Business Class (2017J) - Airbus A380-800
Business Class Walkway (2017J) – Airbus A380-800

Non-PPS travellers will only see these premium seats when such seats remains unoccupied 96 hours (4 days) before the departure for regional flights and 48 hours (2 days) before long-haul flights, thus, making this redemption almost impossible at Spontaneous Escape rates for Non-PPS travellers.

The table below summarises the different zones, pros & cons of each zones as well as the location of double-bed seats.

SectionRowsSeatsBest ForProsConsDouble-Bed Seats
Front Zone11-2450Priority deboardingClose to Suites & exits
Busy foot traffic
& Shared lavatories (4 for 70 pax)
11D/F
Middle Zone91-9520Quieter experienceLess crowded
Far from front exits91D/F
Rear Zone96-978Privacy & sleepPrivacyFarthest from boarding96D/F

Seat Selection Summary

In summary, if you are would probably prefer:

Traveler TypeRecommended SeatingKey Features
Solo TravelersWindow seats (A/K)Maximum privacy, personal space
CouplesCenter seats (D/F)Adjustable divider for shared experience
Privacy SeekersRear zone (Rows 96-97)Quietest area, dedicated lavatories

Singapore Airlines 2017J Seat Specifications

FeatureDetails
Seat Type180-degree fully lie-flat
Configuration1-2-1 (All direct aisle access)
Bed Length78 inches (198 cm)
Width25 inches (63.5 cm)
StorageSide storage cabinet, under ottoman
PrivacyShell-design seat walls with center divider for center seats (D/F)
Bed ModeConverts to flat bed with turndown service (upon request)
Double Bed OptionAvailable in 6 center seats (Rows 11/91/96 D/F)
IFE18 Inch Panasonic HD Display

The below table also summarizes the specification across different Singapore Airlines Business-Class products.

Aircraft TypeSeat GenerationSeat Width
A350-900ULR/LH
Boeing 777-300ER
2013J28″
A380-8002017J25″
Boeing 787-10
Airbus A350-900MH
2018RJ20″
Boeing 737-82021RJ19″

IFE System

The A380’s 18-inch Panasonic HD touchscreen delivers crisp visuals and responsive controls, though it shows its age compared to newer systems. While the resolution (1080p) remains sharp, the interface feels dated—lacking the snappy responsiveness of SQ’s latest 787/A350 displays. The IFE Remote is located on the side of the seat.

Full information and details of IFE programs that Singapore Airlines runs on KrisWorld can be found here.

18" IFE System (2017J) - Singapore Airlines A380-800
18″ IFE System (2017J) – Singapore Airlines A380-800
IFE Remote - Singapore Airlines A380
IFE Remote – Singapore Airlines A380

Seats

For solo travelers who value privacy in Singapore Airlines’ A380 Business Class, and was unfortunately placed in the center seats (D/F), raising the divider offer a surprisingly secluded experience—despite being in the middle of the cabin.

One unexpected note about Singapore Airlines’ A380 Business Class: the seat itself is firmer than anticipated. While the 78-inch lie-flat bed offers ample length, the cushioning lacks the plush softness and I find it surprisingly uncomfortable in comparison to other Business Class seats.

Seat 97D (2017J) - Singapore Airlines A380-800
Seat 97D (2017J) – Singapore Airlines A380-800
Seat 97D & 97F (Center Divider Up) - Singapore Airlines A380-800
Seat 97D & 97F (Center Divider Up) – Singapore Airlines A380-800
Center Divider Down (2017J) - Singapore Airlines A380-800
Seat 97D & 97F (Center Divider Down) – Singapore Airlines A380-800

Flight Amenities

SQ A380 offers universal sockets + USB ports near the IFE screen. There is also another USB port located at the side console, right on top of the Seat Control.

Power Outlet (2017J) - Singapore Airlines A380-800
(ISP) In-Seat Power Supply (2017J) – Singapore Airlines A380-800
2017J Seat Controls - Singapore Airlines A380-800
2017J Seat Controls – Singapore Airlines A380-800

The meal tray table in Singapore Airlines’ A380 Business Class folds out smoothly from the armrest, offering a sturdy surface for dining or work. While sufficiently spacious for a multi-course meal, its fixed position can feel slightly restrictive compared to newer sliding tray tables found on the airline’s 787-10 fleet.

Tray Table (2017J) - Singapore Airlines A380-800
Tray Table (2017J) – Singapore Airlines A380-800
Tray Table (2017J) - Singapore Airlines A380-800
Tray Table (2017J) – Singapore Airlines A380-800

Storage

The storage area on Singapore Airlines A380-800 are very sufficient with several different storage locations for your belongings.

Storage AreasDescription
Side Stowage Cubby (Beside IFE)For small personal items
Ottoman Storage (Underseat)For bags & shoes
Overhead Storage (Overhead)Bulkier hand-carry items
Side Stowage Cubby (2017J) - Singapore Airlines A380-800
Side Stowage Cubby (2017J) – Singapore Airlines A380-800
Side Console  & Stowage (2017J) - Singapore Airlines A380-800
Side Console & Armrest (2017J) – Singapore Airlines A380-800
Ottoman Storage (2017J) - Singapore Airlines A380-800
Ottoman Storage (2017J) – Singapore Airlines A380-800

Amenity Kit

For flights exceeding 6 hours, passengers can request the coveted Le Labo amenity kit, which features three products: hand pomade, face mist, and lip balm. While these kits are officially reserved for flight exceeding 6 hours, you may also be lucky on shorter flights. Do check out with the crew if there is any of these on board.

New Le Labo Business Class Amenity Kit - Singapore Airlines
New Le Labo Business Class Amenity Kit – Singapore Airlines

Lavatories

Singapore Airlines equips its Business Class lavatories with a standard set of Penhaligon’s Quercus amenities, including facial mist, hand lotion, and cologne, alongside practical items like shaver kits and toothbrushes.

Toilet (2017J) - Singapore Airlines Airbus A380-800
Lavatories (2017J) – Singapore Airlines Airbus A380-800
Bathroom Amenities (2017J) - Singapore Airlines A380-800
Bathroom Amenities (2017J) – Singapore Airlines A380-800
Bathroom Amenties (2017J) - Airbus A380-800
Bathroom Amenties (2017J) – Airbus A380-800

Food

Singapore Airlines’ Lobster Thermidor has achieved near-mythical status as one of the most talked-about dishes in premium cabin dining. Served exclusively in Business Class and above on selected flights. This is also a Book-the-cook exclusive dish, which means that you will have to get this dish “booked” through your managing your booking on Singapore Airlines website or Mobile App at least 24 hours prior to your flight (or 48 hours prior if you depart from Auckland)

While this is a largely controversial dish with many expressing their disinterest, I find that my serving is surprisingly decent (Though I’ve never been a lobster enthusiast—and avoided it on all prior SQ Business Class flights—I finally caved to curiosity.)

Fruits - Singapore Airlines
Fruits – Singapore Airlines
Lobster Thermidor - Singapore Airlines
Lobster Thermidor – Singapore Airlines

Summary

Flying Singapore Airlines’ A380 in Business Class remains one of aviation’s most consistent premium experiences, blending refined service with thoughtful comforts. The A380’s Business Class is like a luxury hotel from 2017: still excellent.

Some will take this as an overrated elephant in the sky, but the premium you pay per square foot in the air is going to extinct soon when airlines move onto flexibility.

The A380 is aviation’s grand piano: impressive to look at, expensive to maintain, and outplayed by digital synthesizers.”

What do you think?


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